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Berkeley Place Surgery

11 High Street, Cheltenham, Gloucestershire, GL52 6DA

CHANGES TO OUR APPOINTMENT SYSTEM

Welcome to Berkeley Place Surgery


How The Appointment System Works:

For problems with an element of urgency, we will offer a telephone conversation with a GP - followed if necessary by an appointment later that day or as soon as is practicable.

For more routine matters, patients will be offered a choice between a pre-bookable telephone appointment or face to face appointment with the doctor of their choice. Please be aware that there are more telephone appointments than face to face as these tend to be more convenient for patients. If you need to be seen in person after an initial conversation then this can be arranged.

Feedback from many patients suggests that a telephone ‘triage’ service provides a faster and easy to access service. Hence, we will continue to offer telephone consultations in all appropriate circumstances.

You do not need to worry about what to ask for. Our Reception Team are highly trained and will guide you on the most suitable option when you contact us.

Practice News

CQC

Opening Hours

Monday 8:15am - 6:30pm
Tuesday 8:15am - 6:30pm
Wednesday 8:15am - 6:30pm
Thursday 8:15am - 6:30pm
Friday 8:15am - 6:30pm
Saturday Closed
Sunday Closed

Bank Holidays   Closed


Please be aware that although the Surgery is open from 8:15am Monday to Friday, the phone lines do not switch over from the Out of Hours Service until 8:30am.

Please click here to view the additional Improved Access clinics we now have.

Contact Details

Telephone:
Tel: 01242 513975
Fax: 01242 263787
Email: berkeleypl.reception@nhs.net


Address:
Berkeley Place Surgery
11 High Street
Cheltenham
GL52 6DA


The email above is not to be used for ordering prescriptions or booking appointments

We would like you to think about your recent experiences of our service.