Tel: 01242 513975 & 01242 573704
Fax: 01242 263787
Email: firstname.lastname@example.org Please note that this email is not to be used for ordering prescriptions or booking appointments. For information on how to order prescriptions and book appointments online, please click on this link covering our IT Statement of Intent to find out the extra services we offer at the Surgery and Online. To access any of our Online services, please visit the Surgery with a valid means of photo identity (driving licence or passport) and the reception staff will issue you with a PIN number to enable online access to our services. Please note; For data protection and security purposes, patients have to register for these services in person and cannot register on another persons behalf.
Berkeley Place Surgery
11 High Street
Expressing comments, concerns and suggestions
Comments, complaints and suggestions are a good way for us to learn about how to improve our service.
If you want to make a comment or suggestion about our services please complete a Friends and Family Test Form electronically on the website or in one of the waiting rooms, speak to a receptionist or contact our Practice Manager, Robin Noel at the above address.
Your comments will be treated in confidence and will not put your care at risk. If you are unsure whether you want to make a complaint but you would still like to resolve an issue, you can call the Community Patient Advice and Liaison Service (PALS). This service can help you with advice, information and support.
Telephone: 08000 193282
Please also contact the Practice Manager in the first instance for information about how to access patient records held by the practice.
5220 Valiant Court
Gloucester Business Park
Tel: 0300 421 1950
Gloucestershire Hospitals NHS Trust
Cheltenham General Hospital
Tel: 0300422 2222
Complete this form to contact us via the website: