Berkeley Place Surgery

11 High Street, Cheltenham, Gloucestershire, GL52 6DA


Tel: 01242 513975 & 01242 573704
Fax: 01242 263787

Email:   Please note that this email is not to be used for ordering prescriptions or booking appointments.   For information on how to order prescriptions and book appointments online, please click on this link covering our IT Statement of Intent to find out the extra services we offer at the Surgery and Online.  To access any of our Online services, please visit the Surgery with a valid means of photo identity (driving licence or passport) and the reception staff will issue you with a PIN number to enable online access to our services.  Please note; For data protection and security purposes, patients have to register for these services in person and cannot register on another persons behalf.

Berkeley Place Surgery
11 High Street
GL52 6DA

Expressing comments, concerns and suggestions

Comments, complaints and suggestions are a good way for us to learn about how to improve our service.

If you want to make a comment or suggestion about our services please complete a Friends and Family Test Form electronically on the website or in one of the waiting rooms, speak to a receptionist or contact our Practice Manager, Robin Noel at the above address.

Your comments will be treated in confidence and will not put your care at risk. If you are unsure whether you want to make a complaint but you would still like to resolve an issue, you can call the Community Patient Advice and Liaison Service (PALS). This service can help you with advice, information and support.

Telephone: 08000 193282

Please also contact the Practice Manager in the first instance for information about how to access patient records held by the practice.

Other Contacts

Gloucestershire CCG
Sanger House
5220 Valiant Court
Gloucester Business Park

Tel: 0300 421 1950


Gloucestershire Hospitals NHS Trust
Cheltenham General Hospital
 0300422 2222

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