Patient Participation Group

The members of Berkeley Place Surgery Patient Participation Group are here to provide a means for patients to make suggestions about the practice and provide a two-way communication system between patients and the staff within the practice. We act as a representative group that can be called upon to influence the local provision of health and social care.

What are they for

  • PPG’s were developed to extend patient involvement with the NHS.
  • They can provide practical support for the practice
  • They can contribute to the continuous improvement of services
  • They are a route for patients to advise the practice on what matters most to the patient and identify solutions to problems

 What it is not for

  • A forum for individual complaints
  • A tool for implementation of the Governments or any individuals pre-determined agenda

 What it entails

  • The PPG is normally run by Patients
  • A committee that meets regularly
  • Works closely with the practice